Knowledge management is a critical focus for a growing company. Otherwise, you will have one central constraint in your business, the person who has all the answers (and no time to share).
The solution is a central place where knowledge is captured and shared but old legacy knowledge bases had one main flaw, they were updated by a central group (not decentralized) and they weren't maintained or updated to verify the accuracy of the information.
Lots of new tools are coming out with new ideas for collecting, sharing, and collaborating on knowledge and this week's video is one such tool, Sligrid.
It has a "Slack-like" approach to channel and user collaboration and combines that with a lot of templates to help capture ideas, thoughts, and knowledge. Plus if you watch this video before Oct 30th, you can sign up to get a free standard account.
In this video, we sign up for a new account and take a look at the features and templates that are out of the box.
Check out this video, and let me know what you think about using Sligrid to collect your team's collective knowledge.